Refund policy

We believe in effortless shopping and refined simplicity.

Inspect Your Order Upon Delivery

You are welcome to inspect and try your item upon delivery, ensuring it perfectly meets your expectations.

If the item is not suitable, you may return it immediately to the courier at the time of delivery, with only the shipping fees applied.

Please Note

• Returns and exchanges are only accepted during delivery
• Once the courier leaves, we will not be able to process any return or exchange requests
• We kindly ask you to ensure your final decision while receiving your order

For any enquiries, please contact us at bylukaeg@gmail.com and we will be happy to assist you.